For the most professional, friendly and speedy support service in town, please refer to one of these following methods:
During Business Hours:
Office: +27 87 550 1273
Whatsapp: +27 81 331 6357 (Messages Only)
Please Log Support Ticket:
Business Hours: Monday – Friday from 08h00 till 17h00, Saturday from 09h00 till 12h00, Sunday closed.
Call Out: Clients should take note that a fee of R150 will be charged should the client request for a technician to visit his premises for an internet related connection problem. Non-internet related problems will be charged at a fee of R200 per hour, this fee does not include any hardware/software or any other equipment that needs to be implemented.
After Business Hours:
Please Log Support Ticket
Support Hours: Monday – Friday from 17h00 till 21h00, Saturday – Sunday from 09h00 till 12h00
To ckeck your internet usage and stats, please follow this link to you NCW Client Portal. If you did not recieve your account credentials, please log a ticket or contact us.